Privacy Policy

01Who we are

This website, keysopendoorspodcast.com (the "Site"), is operated by Keys Open Doors Podcast LLC ("Keys Open Doors Podcast", "we", "us"), based in Miami, Florida. This policy explains what information we collect through the Site, how we use it, and the choices you have.

It covers this Site only. When you watch or listen to us on YouTube, Instagram, TikTok, Apple Podcasts, or Spotify, those platforms' own privacy policies apply.

02Information we collect

Information you give us

When you use our contact form (for guest bookings, sponsorships, Bass Check music submissions, event coverage, or anything else), we collect what you enter:

• Your name and email address
• The reason for your message
• Your Instagram handle, if you add one
• Any link you share, such as a track, build page, or website
• Your message

When you apply to be a Field Reporter, we also collect your phone number (optional), city and state, age range, social media handles and links, past work, the gear you shoot with, your editing experience, the shows you can cover, and your answers to our questions. When a reporter submits coverage, we collect the show details, the link to their files, and the names and handles of the people featured.

Information collected automatically

Our hosting provider, Netlify, automatically processes basic technical information when you visit, such as your IP address, browser type, the pages requested, and the time of the request. This is used to deliver the Site, keep it secure, and prevent abuse.

We do not currently use analytics tools, advertising pixels, or tracking cookies on this Site, and our fonts and images are hosted on our own server. If that changes, we will update this policy first.

03How we use it

We use the information you send us to:

• Read and respond to your message
• Evaluate guest, sponsorship, event, and partnership opportunities
• Review music submitted for the Bass Check segment, and contact you about it
• Review Field Reporter applications, contact applicants, coordinate assignments, and review and publish submitted coverage
• Keep records of submissions and the permissions that come with them (see our Terms of Use)
• Protect the Site, our team, and our audience from spam, fraud, and abuse
• Comply with the law

We do not sell your personal information, and we do not share it with anyone for their own advertising.

04When we share information

We share information only in these situations:

• Service providers who help run the Site and our inbox, such as Netlify (hosting and form handling) and our email provider. They may use it only to provide those services to us.
• Our team: hosts, producers, and partners working on the show, when needed to respond to you.
• On the show: if you submit music for Bass Check, we may say your artist name, handle, and track title on air and in clips, as described in our Terms. We never read out your email address or private contact details.
• Legal reasons: when required by law, or to protect our rights, safety, or property, or that of others.
• Business changes: if the show or company is sold, merged, or reorganized, information may transfer as part of that deal, under this policy.

05Embedded content and links

Our latest-episode player is embedded from YouTube in its privacy-enhanced mode. YouTube (Google) may set cookies or collect information once you press play, under Google's Privacy Policy.

The Site links to YouTube, Instagram, TikTok, Apple Podcasts, and Spotify. When you follow those links, you leave our Site, and those services' policies apply.

06How long we keep it

We keep contact form messages for as long as we need them to respond, follow up on an opportunity, or keep a record of a Bass Check submission and its permissions. You can ask us to delete your information at any time (see below). Technical logs held by our host are kept for a limited period under Netlify's own policies.

07Your choices and rights

You can ask us to show you, correct, or delete the personal information you've sent us, or to stop contacting you. Email info@keysopendoorspodcast.com from the address you used and tell us what you'd like. We'll respond within a reasonable time, and within any period required by the law that applies to you.

If you're a California resident or live somewhere else with privacy laws that give you specific rights, you can use the same email to exercise them. We do not sell or "share" personal information as those laws define it.

Deleting your contact details does not remove a track that has already aired in a published episode or clip. See the Bass Check section of our Terms.

08Children

The Site is for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, email info@keysopendoorspodcast.com and we'll delete it.

09Security

We use reasonable measures to protect the information you send us, including encrypted (HTTPS) connections. No website or email system is perfectly secure, so please don't send sensitive information, such as financial or government ID details, through our form.

10Where information is processed

We're based in the United States, and our service providers may process information in the United States and other countries. By using the Site, you understand your information may be processed outside the country where you live.

11Changes to this policy

We may update this policy as the show and Site grow, for example when podcast platforms, analytics, or a newsletter are added. We'll change the date at the top, and for significant changes we'll post a notice on the Site.

12Contact us

Questions about this policy or your information: info@keysopendoorspodcast.com.

Keys Open Doors Podcast LLC, Miami, Florida.